Terms of service

Terms of Service

Last updated: May 30, 2026

Overview

This website urbanfurncoq.com is owned and operated by UrbanFurnCoQ. The terms "we", "us", "our" refer to UrbanFurnCoQ. By accessing our website, browsing furniture catalogs or completing any purchase order, you agree to be legally bound by these full Terms of Service, plus our linked Shipping Policy, Return Policy and Privacy Policy.
You acknowledge these terms apply to all visitors, browsers, registered account holders and paying customers of our furniture retail website.

Section 1 – Online Store Eligibility

By agreeing to these Terms of Service, you confirm you are at least 18 years of age (legal adult age in Texas and your resident U.S. state). You agree not to use our furniture products or website services for any illegal, unauthorized or fraudulent activity, and you will comply fully with all local, state and federal U.S. laws while using our site.

Section 2 – General Service Conditions

We reserve the absolute right to refuse website access, cancel pending orders or terminate customer accounts for any legitimate business reason at any time.

You acknowledge non-payment data (text, address, browsing content) may transmit unencrypted across internet networks; all credit card and payment details are fully SSL encrypted with 256-bit encryption during checkout transmission and never permanently stored on our servers.

Section 3 – Information Accuracy & Completeness

We make reasonable efforts to display furniture dimensions, wood material composition, finish color, assembly diagrams and product weight accurately on each listing. Minor monitor color display differences are not classified as product misrepresentation. We are not liable for decisions made solely relying on website descriptive text or photo renderings.

Section 4 – Service & Pricing Modifications

All furniture retail prices listed on urbanfurncoq.com are quoted in United States Dollars (USD). Product prices are subject to adjustment without prior notice for material cost fluctuations or promotion adjustments.

We reserve the right to modify, suspend or permanently discontinue any website function, product listing or service feature at any time without advance customer notification.

Section 5 – Product Order Limitations

Our furniture inventory quantities are limited, and we reserve the right to cancel confirmed orders for out-of-stock items or system inventory errors, issuing a full automatic refund to your original payment method.

Custom furniture orders are non-cancellable once production commences.

Section 6 – Billing & Account Information Accuracy

You agree to provide complete, valid and accurate billing, shipping and contact information for every furniture order placed on our site. You undertake to promptly update your account details (email address, payment card expiry dates, delivery address changes) to guarantee successful order fulfillment and delivery notifications.

We retain the right to reject any submitted order for suspected fraudulent billing information or failed payment authorization. If we cancel your order, we will attempt notification via your submitted email or phone number.

Section 7 – Third-Party External Links

Our website may embed hyperlinks to third-party websites (carrier tracking portals, design inspiration blogs, payment provider portals). We take no responsibility for verifying third-party website content accuracy, privacy standards or service reliability, and we accept no liability for losses arising from visiting external linked sites.

Section 8 – Personal Information Usage Rules

Your submission of personal information through our checkout page is fully governed by our standalone published Privacy Policy page.

Section 9 – Errors, Inaccuracies & Order Cancellation Rights

Typographical errors, pricing typos, inventory count mistakes or product description inaccuracies may occasionally appear on our site. We hold the right to correct these errors, update listing information or cancel affected customer orders retroactively without prior notice.

Section 10 – Prohibited Website Uses

You are forbidden to use urbanfurncoq.com or its content for:
  1. Any illegal activity violating U.S. federal, Texas state or local municipal laws
  2. Soliciting other users to participate in fraudulent, unlawful schemes
  3. Scraping, automated bot crawling, bulk data extraction or mirroring our entire furniture catalog for commercial competitor use
  4. Uploading malicious code, viruses or harmful scripts to disrupt website server operation

Section 11 – Warranty Disclaimer & Liability Limitation

UrbanFurnCoQ, its warehouse staff, management team and affiliated partners are not liable for any indirect, incidental, consequential or special damages (including lost property value, moving labor costs, assembly contractor fees) arising from your use of purchased furniture items or our website services. This liability limitation applies to the fullest extent permitted under Texas state commercial law.

Section 12 – Indemnification Clause

You agree to fully indemnify, defend and hold harmless UrbanFurnCoQ, its parent entities, warehouse staff, partners and employees from any third-party claims, legal demands, attorney fees and court costs arising out of your breach of these Terms of Service, unlawful website usage or improper furniture product use.

Section 13 – Governing Law

These Terms of Service and all individual purchase contracts between you and UrbanFurnCoQ shall be governed exclusively by the commercial laws of the State of Texas, United States. Any legal dispute shall be resolved within Gonzales County, Texas judicial jurisdiction.

Section 14 – Terms Revision Rights

We may update, edit, supplement or replace any clause within these Terms of Service at our sole business discretion by publishing revised content on this page with an updated effective date. Your continued website browsing or new order placement after revision publication constitutes full acceptance of the updated terms.

Terms of Service Support Contact

  • Operator: UrbanFurnCoQ
  • Email: support@urbanfurncoq.com
  • Physical Address: 1595 County Road 342, Gonzales, Texas 78629, United States
  • Phone: +1 (830) 672-1945