Privacy policy

Privacy Policy

Last updated: May 30, 2026

This Privacy Policy explains how urbanfurncoq.com ("the Site", "we", "us" or "our") collects, uses, stores and discloses your personal identifiable information when you browse, register or purchase furniture products on our website. This policy complies with U.S. federal privacy regulations and Texas state data protection requirements.

1. Personal Information We Collect

Device & Browsing Data

Automatically collected data includes your browser version, device model, IP address, time zone, website cookies, viewed furniture product pages, search keywords, click paths and full site interaction behavior.

Order & Purchase Information

When you complete checkout, we collect your full name, billing address, shipping delivery address, email address, phone number, payment method details (credit/debit card tokens, digital wallet authorization data).

We never store full raw credit card numbers on our internal servers.

2. How We Share Your Personal Information

We share your data only with authorized service providers required to fulfill your furniture order and operate our store:

Shopify: Our official e-commerce store platform provider, which securely processes checkout and payment transactions. Review Shopify’s privacy policy at https://www.shopify.com/legal/privacy
Google Analytics & Google Merchant Center: Used to analyze website visitor behavior, optimize furniture product listings and run targeted advertising campaigns for our home furniture range. View Google privacy rules at https://policies.google.com/privacy
Shipping Carriers: We share your delivery name, address and phone number solely to arrange furniture delivery to your residence.

Legal Disclosure Exception

We may disclose your personal information if required by valid court subpoena, federal search warrant, state regulatory law enforcement request, or to protect our legal business rights against fraud, chargebacks and unauthorized transactions.

3. Behavioral Targeted Advertising

We use your browsing and purchase data to deliver personalized furniture recommendations and targeted ads via Google Ads and Merchant Center, showcasing our cabinets, side tables and storage furniture to potential interested customers across partner platforms.

4. Purpose of Using Your Personal Data

We utilize your collected information to:

Process furniture orders, complete warehouse fulfillment and coordinate domestic shipping
Verify payment authorization and prevent fraudulent checkout attempts
Send order confirmation, shipping tracking and delivery alert emails
Share new furniture collection launches, limited-time promotions and exclusive discount offers (with your opt-in consent)
Resolve customer support inquiries, return requests and after-sales furniture quality issues

5. Data Retention Period

We retain your order and personal account records indefinitely for internal accounting, tax filing and dispute resolution purposes, unless you formally submit a written request for full permanent data deletion.

6. Minors Protection

Our furniture retail website is intended exclusively for users aged 18 years or older. We do not knowingly collect any personal information from minors under 18. If you are a parent or legal guardian and discover your minor child submitted personal data to our site, email our support team immediately to request full data removal.

7. Policy Updates

We reserve the right to revise this Privacy Policy periodically for legal compliance updates, business operation adjustments or regulatory requirement changes. Updated policy versions will be published directly on this page with a new "Last Updated" date; continued website usage constitutes acceptance of revised terms.